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Introduction

General information about 7bridges

• The 7bridges product catalogue
• How to raise a support issue
• Support Service Level Agreement (SLA) and Prioritisation
• Handling critical incidents

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On-boarding

Getting started with 7bridges

• Setting up user accounts
• Roles and permissions

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Announcements

All the details about 7bridges' software releases

• Change of software web address
• Release notes - Reporting experience upgrade - June 2025
• Release notes - May 2025
• Release notes - Jan 2025

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Optimise

The specification of the optimise product.

• Audit introduction
• How Audit works
• GL coding introduction
• What are simulations?

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Automate

The specification of the automate product.

• Automate introduction
• Automate features and capabilities
• How Automate works

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Software menu

Details all menu options within the 7bridges software.

• Viewing invoices
• A guide to the Locations section
• Managing provider accounts
• A guide to the Charges tab in the Data manager section

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Troubleshooting

Help guides and frequently asked questions

• How to reset your password
• Resolve slower loading times

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