Here are the key changes to the 7bridges software as of 4th Nov 2025
Not all of these features are applicable for all customers. If you want to talk to someone about gaining access to any of these features, please contact your Customer Success Manager.
Already launched
We’ve already launched a few improvements in the last few weeks.
Movement demand api "type"
A new movement_demand_type is available on the api. The expected value must be outbound or returns
Enhancements to AI Document Extraction
To handle high-density chunks of data in documents, we introduced agentic enhancements to allow multi pass parsing in the AIDE product feature This utilises two agents per document and both are tied to the document and its context chunks to ensure correct data extraction.
Provider contact mandatory fields
Changes have been made to allow a provider contact to be saved with only a name, company and email address. Previously a full address for each contact was also required.
Click here for more information on managing provider accounts and creating dispute contacts.
Headline changes
Enhanced shipment view
The new enhanced shipment view provides users with a combined shipment view if multiple records of the same tracking number and ship date have been received (e.g. from multiple invoices).
The enhanced shipment record view also includes a discrepancy icon 
, that when selected, will display any discrepancies between related child shipment records.
For more detailed information, please refer to the article Enhanced shipment view and discrepancies.
Shipments section layout
A new user-friendly layout has been specifically designed for Optimise customers allowing them to view, sort and filter shipments which have been created via an invoice ingestion.
For more detailed information, please refer to the article A guide to the Optimise shipments section.
🗣️ Please note, the shipment section layout will remain unchanged for Automate customers. For more detailed information, please refer to the article A guide to the Automate shipments section
Downloading disputes
Breach disputes and leakage actions can now be downloaded to a csv/excel file. For step by step instructions please refer to this article downloading disputes.
Smaller changes
Improvements to onboarding new users
A new, more friendly, email format has been created to welcome new users added to the software by their local administrator. The new email also includes a link to log into their account once a password has been created.