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      A guide for Customers to obtain FedEx tracking API keys

      FedEx Tracking API Configuration Guide (for Existing Users)

      Step 1: Sign In

      Step 2: Set Up Your Developer Organization

      • Go to “Manage Organization” from the left menu.
      • If prompted to create an organization:

        • Enter an organization name (e.g., your business name).

        • Choose United States as your region.

        • Optionally, include a website URL.

        • Click Create.

      Step 3: Link Your FedEx Shipping Account

      • In the same Manage Organization section, go to “Shipping Accounts”.
      • Click + ADD ACCOUNT.
      • Enter your existing FedEx shipping account number and related details.
      • Once added, the account will appear in your shipping accounts list.
        • You need at least one linked shipping account to generate a production API key.

      Step 4: Create a New API Project

      • Click “My Projects” from the left menu.
      • Click + CREATE API PROJECT.
      • In the project form:

        • Name your project (e.g., “TrackingIntegration2025”).

        • Check the box for “Tracking API”.

        • Choose your shipping account from the dropdown.

        • Submit the form.

      Step 5: Obtain Your API Production Credentials

      • After your project is created, go to API Project Overview.
      • Click the “Production Key” tab (not the default “Test Key”).
      • You will see:
        • Client ID (API Key)
        • Secret Key
        • Linked shipping accounts

      ⚠️ Be sure you are using the Production Key tab, not the Test Key. These credentials are required for real-time package tracking.

      Step 6: Notify 7bridges

      Please advise the 7bridges team at onboarding@the7bridges.com of the API Key and Secret API.