What checks does the Audit product make for each logistics provider invoice?
The 7bridges software performs the following Audit checks:
Short name |
Type of spend alert |
Applies to |
Type |
Credit |
Non-credit outcomes |
Service failure: undelivered |
Alerting where a shipment never reaches the destination and the contract does not give the provider an exception |
Parcel, specialty |
Contract breach |
Definite |
|
Service failure: late |
Alerting where a guaranteed service time has been breached and the contract does not give the provider an exception |
Parcel, specialty |
Contract breach |
Definite |
|
Incorrect rate |
Alerting that a charge on an invoice has a greater value than the charge on the quote for that shipment |
Parcel, specialty, freight |
Contract breach |
Definite, assuming rate card is up to date |
Incomplete or out of date rate card data updated, improves baseline |
Charge not on rate card |
Alerting that the charge on an invoice does not appear on the quote for that shipment |
Parcel, specialty, freight |
Contract breach |
Definite, assuming rate card is up to date |
Incomplete or out of date rate card data updated, improves baseline |
Duplicate charge |
Alerting that charges appear more than once for the same shipment on the same invoice or over multiple invoices |
Parcel, specialty, freight |
Contract breach |
Definite |
|
Late invoices |
Alerting where an invoice has been provided later than it’s maximum presentation date |
Parcel, specialty, freight |
Contract breach |
Definite |
|
Unreasonable charges |
Alerting for charges that have been flagged by 7bridges' analysts as unreasonable |
Parcel, specialty, freight |
Contract leakage |
Possible |
Data point for negotiating a better contract with a provider. Analysts flag charges where other providers would not charge for a service. |
Evidence required |
Alerting for charges that have been flagged by 7bridges analysts as requiring evidence |
Parcel, specialty, freight |
Contract leakage |
Possible |
|
Lane not on rate card |
Alerting where this particular shipment origin-destination pair does not appear on the rate card |
Parcel, specialty, freight |
Contract leakage |
No |
Data for use in negotiating extra lanes with a provider. Opportunity for a Procurement simulation. |