What does my Royal Mail booking error message mean?
Common booking error messages, what they mean and how to resolve them.
Royal Mail error messages
Client error: POST … resulted in a 401 Unauthorized response
👉 Note: Royal Mail will only discuss account-specific configuration with the account holder; therefore 7bridges Support cannot contact Royal Mail on your behalf regarding account-specific issues.
Client error: POST … resulted in a 401 Unauthorized response
This error means that the Royal Mail booking request could not be authenticated.
What to do:
If the error continues, contact 7bridges Support so that the Royal Mail integration configuration can be checked.
If the issue relates to your Royal Mail account or account credentials, you may then need to contact your Royal Mail account manager for assistance.