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      Refresh tracking data for a shipment

      Where we have not received a tracking update from the Provider for a period of time. It is possible to trigger a refresh of the tracking data from within the shipment itself.

      Access the Shipment Detail View for your selected shipment and navigate to the Tracking Info Section.

      You can trigger the Tracking Status Refresh by selecting the Refresh Button in the header and where applicable any new tracking updates will be displayed.