If you notice that the tracking information on the 7bridges platform is inaccurate, there are a few steps you can take to resolve the issue.
First, try clicking the refresh button next to the tracking info to see if it provides the most up-to-date tracking event. If this doesn't work, you can try manually tracking the shipment on the selected carrier's website using the tracking number.
In some cases, inaccurate tracking data may be due to carrier data not being synced correctly with the 7bridges platform. If you are experiencing continuous issues with tracking, please reach out to our support team at support@the7bridges.com for assistance. Additionally, if you notice that the tracking information on our website is inaccurate, please let us know so that we can work to fix it as soon as possible..