DPD error messages
Must have a minimum weight value of 0.01
Incorrect receiver postal code
Niepoprawny format kodu pocztowego odbiorcy (Invalid recipient zip code format)
👉 Note: DPD will only discuss account-specific configuration with the account holder; therefore 7bridges Support cannot contact DPD on your behalf regarding account-specific issues.
Must have a minimum weight value of 0.01
Error message examples:
Params.CN22Info[0].Weight: Must have a minimum value of 0.01, Params.CN22Info[1].Weight: Must have a minimum value of 0.01
This error means that a shipment created via API has a product and/or package weight of 0.
What to do:
Check the product and package weights included in the API request and ensure that a weight greater than 0 has been provided.
The API value takes precedence; therefore, the weight must be corrected in the API request.
Item field example: 
Package field example: 
👉 Note: It is not possible to enter 0 as a valid item or package weight directly in the 7bridges software.
Incorrect receiver postal code
This error means that DPD cannot recognise the postcode.
What to do:
i. Check that the recipient address is correct by checking your records and, if necessary, using an online mapping service such as Google Maps.
ii. Check the postcode carefully, including the country-specific postcode format. If necessary, cross-check the address and postcode using a reliable postcode or address finder for that country.
If the address and postcode are correct and the error message persists, contact 7bridges Support for assistance.
Niepoprawny format kodu pocztowego odbiorcy (Invalid recipient zip code format)
This error means that DPD cannot recognise the postcode format.
What to do:
Check the postcode carefully, including the country-specific postcode format. If necessary, cross-check the address and postcode using a reliable postcode or address finder for that country.
If the address and postcode are correct and the error message persists, contact 7bridges Support for assistance.