Software moving to the7bridges.io
🗣️ Due to signifiant upgrades in security and robustness of the software, from the 1st October 2025 the software address will be moving from the7bridges.com to the7bridges.io
Start now
The new software address is available now, simply go to the7bridges.io and login with your existing email and password combination where everything will be working as normal. Please update any saved bookmarks to the new address.
Our recommendation is that you switch over sooner rather than later, although the existing the7bridges.com site will be available until the end of September. On the 1st October you will be presented with a "We've moved to a new address" message, if you try and access the the7bridges.com site.
What about using the API?
Many of our customers use the 7bridges API to push data into the software. Any API calls to the7bridges.com will no longer work after the 15th October. After this date your API calls will have to go to the7bridges.io.
If this date is an issue, please contact support@the7bridges.com and we can discuss it further. We want to support our customers in this transition, so do get in touch.
What above sending documents by email?
Documents sent by providers, including invoices and shipment reports, are sent directly to SFTP endpoints or email addresses.
The existing email addresses for your current providers will still work in the future. If your provider sends invoices to invoices@your-customer-name.the7bridges.com, these will appear in the software as normal.
New providers created in the the7bridges.io software address may generate a new email address to receive documents. Please always refer to the address displayed in the Provider Account receiving connections for invoices section.
🗣️ Please note, we do have enhancements coming in the future for more granular control over processing these documents but we’ll cover that another time.
For delivery by SFTP to a 7bridges.com endpoint, we are asking that these are migrated to a .io address for your providers. We recognise this will take a while for you to action so will support the .com SFTP endpoints at least until the end of October. Again, if this date is an issue, please contact support@the7bridges.com and we can discuss it further.
Key dates recap
- Now - start making the switch and use the7bridges.io for your day to day work (please update your bookmarks)
- 1st October 2025 - any use of the the7bridges.com web interface will be blocked and you will have to switch to using the7bridges.io
- 16th October 2025 - API calls to the7bridges.com will no longer be supported; use the7bridges.io
We are really excited to make this change and what it opens up for us in the future.
As always, if you have any questions, please contact support@the7bridges.com or speak to your Customer Success Manager.